We have been using Sierra Communications for the past ten years for our phone and data support. Over the years, we have used Sierra for IT consulting; and recently we engaged them for our primary IT support. They are prompt in their response to our technical issues. When on-line support is unable to resolve an issue, they are willing to travel for on-site assistance. Our company is pleased with their extensive knowledge and professionalism.

Sierra Communications has quickly responded to all of our service requests and has been dedicated to providing exceptional customer service, so when it came time to open a new office in Ellsworth and replace an antiquated phone system in Bangor the decision to continue our 10+ year relationship was easy. Sierra Communications made the transition to a new Panasonic phone system seamless. I highly recommend Sierra Communications to any company that is looking for a new phone system or for a company to service their existing equipment.

We have just completed our third phone system purchase with Sierra Communications. We feel that Sierra Communications goes out of their way to make sure that our phone system needs are met. Our Account Manager is friendly and knowledgeable and randomly checks in to follow up on how we are doing and answers any of the questions we might have and is always pleasant to talk with.

Sierra Communications has provided excellent IT support for Northeast Pain Management for the last five years. Northeast Pain Management is a busy medical practice that utilizes an electronic medical record system. Sierra Communications has always responded to our needs for technical support and upgrades. We recently purchased a new server and the installation went very smoothly with no interruptions to our schedule. They have also established security systems protecting our patient data. Dylan and his team are wonderful to work with and will schedule around our practice hours, often times coming after hours and on weekends.