Feeling overwhelmed by technical jargon? Sierra Communications' trained Account Managers and Technicians can help you decipher the megabytes from the gigabytes to find the ideal data solution for your organization.
Contact us today to schedule your free data consultation!
Managed IT Services
Let Sierra Communications become your IT Department!
Sierra Communications' MANAGED SERVICES PLATFORM (MSP) is designed to help protect your servers and desktops. With Managed Services we can remotely service all your machines to keep you up and running. We can manage your infrastructure, network components, servers, and users' desktops - remotely, comprehensively and transparently.
Sierra Communications is proud to be a certified partner with Datto, which offers a wide array of backup options.
Datto gives you complete backup, recovery and business continuity solutions that are built for businesses of every size, regardless of infrastructure. Datto products are built specifically for the Channel with scalable storage options, predictable cloud pricing, and 24/7/365 support.
Barracuda Advanced Threat Protection (BATP) is a cloud-based service that provides in-depth defense against ransomware, malware, and advanced cyber attacks. It consists of multiple layers of detection, including signature, static, behavioral analysis-all the way to comprehensive sandboxing to provide accurate detection of a variety of polymorphic attacks. BATP is automatically connected to a global threat intelligence network that gathers threat data from diverse sources around the world, providing real-time protection across all threat vectors.
Customers can use Microsoft Office 365 virtually anywhere, on all of their devices, across any platform and on any browser, with applications that are optimized for their devices. Documents saved on OneDrive for Business can be accessed from PCs, iPads, or mobile devices using the Microsoft Office client or Office Online. If the document is shared with others, users can simultaneously collaborate on the document and all of their changes are automatically saved.
Sierra offers 24 hour emergency service for your mission critical applications. We can also schedule after or before hours service for those times when your network cannot be down for routine maintenance or upgrades.
To request after hours emergency service, simply call us at 207-947-4199, and select option 1 to leave a message in the emergency mailbox. A technician will be paged and contact you within a half hour.
Our industry certified consultants can examine your network and IT processes in depth and provide a comprehensive report of recommendations to improve the security, reliability, and performance of your network infrastructure.
PC / Laptop & Server Support
Sierra's highly trained and experienced technicians can help you get the most out of your servers & workstations by providing upgrades and service to extend the life of your investment.
Sierra offers sales of Dell servers, routers, workstations, and switches as well as a variety of leasing options. We offer Barracuda Spam Filtering, ESET & Symantec Antivirus licenses, Microsoft licenses, SonicWall Security licenses, Ruckus Wifi solutions, Backup Solutions in-house and off-site, along with Datto Disaster Recovery Plans. We can help you identify what you need and find the best pricing options for you.
LAN / WAN / VPN Design
Sierra's consultants can assist you with designing your local network for reliability and performance, as well as working with your Telco provider to design a solution to connect all of your remote offices. Have a network already? Sierra can help you support it, from troubleshooting a down connection to adding more users, or increasing performance, we have the experience to make the most of your network.
Our consultants have earned recognition throughout the technology industry with certifications from industry leaders like Comp TIA A+, Microsoft Certified Professional, Microsoft Certified Systems Administrator, and HP Certified Technician as well as years of experience supporting and troubleshooting all types of pc, server, internet and network problems
Cabling & Rack Management
Sierra's trained technicians are certified to install all types of data and voice lines, including Category 5E, Category 6, and Fiber optic cabling.