Bangor (207) 947-4199 | Central, ME (207) 990-3333 | Raleigh, NC (919) 874-5800

Archive for December, 2023

The Role of Chatbots in Customer Service for Small Businesses

As a small business owner, you know that customer service is crucial for expanding your operations. However, you don't always have the time or resources to deliver high-quality customer service. That's where ...

Automation and Efficiency in Business

Running a business in today’s digital world is simpler, thanks to automated workflows. Read on to discover the benefits of ditching outdated manual processes for automated ones.  Automation Makes for Higher Productivity ...

What Business Owners Should Know About Copilot in Microsoft 365

Generative AI has become more popular for its utility and capabilities. Microsoft is moving forward with its AI integration processes. During the November 2023 Ignite event, the company highlighted Copilot for Microsoft ...

Connecting Small Businesses in a Remote Work Era

Remote work for small businesses came through trial and error. Some companies have succeeded by adjusting to new protocols, while others fell through. Learn how you can help your business grow in ...

Cybersecurity for Small Businesses: Navigating the Digital Threat Landscape

The digital landscape has brought businesses new ways to reach people, gain visibility, and make an impact worldwide. Being online keeps your business competitive, but only if you have a handle on ...

What Business Owners Should Know About iOS 17

iOS 17.1.1 is something business owners need to know about. Some Apple fans can’t wait for iOS updates to remedy existing bugs or introduce new techniques. However, many also feel that aesthetic ...

The Role of Social Media in Small Business Growth

Enterprises, large and small, must reach people who want to buy what they’re selling if they’re going to succeed in business. However, thanks to social media, your business is no longer confined ...

Digital Marketing Strategies for Small Budgets

In the ever-changing world of digital marketing, it’s often difficult for small businesses to decide how best to utilize their budget. Improving results without breaking the bank may feel unrealistic, but it ...

What Business Owners Should Know About the Files V3 Major Upgrade

The Files app is one of the preferred alternatives for Windows 11 users who are not willing to cope with the limitations of the native File Explorer app. It offers advanced features ...

Watch Out For Cl0p Ransomware

Ransomware is a significant cybersecurity threat. Attackers use malicious software to encrypt files, making them unreachable until the victim pays a ransom. Cl0p is one such malicious software. It has grown in ...

Locations

Bangor, Maine (HQ)

One Cumberland Place
Suite 314
Bangor, ME 04401
(207) 947-4199

Central Maine

162 Route 133
Winthrop, ME 04364
(207) 990-3333

Raleigh, North Carolina

PO box 1370
Angier, NC 27501
(919) 874-5800

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Company

Since 1991, Sierra Communications & Technologies has been a leading provider of Telephone and IT support and consulting, focusing on small and medium sized businesses in the Bangor, Augusta, Lewiston-Auburn, Brunswick, and Portland areas. We have helped hundreds of businesses increase productivity and profitability by making communications and IT a streamlined part of operations. We equip our clients with customized technology solutions for greater operational value and to reduce risk.

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The 20 EliteSangoma Gold Partner